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Getting started
Troubleshooting
Compatibility
Pro Tips
FAQ
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Getting started with hollr
Welcome to hollr! Hollr makes it easy to store all of your important links and effortlessly share it with people.
A hollr is a small round tag that sticks to the back of your mobile device. The hollr only contains a link to the hollr platform so that once another phone gets near the tag, a notification appears on the other phone. Tapping on the notification opens a web page with your public profile.
hollr's use NFC (Near Field Communication) technology to transmit the web address of your public Hollr profile to phones that get close to it. A hollr contains a tiny antenna that transmit only to receivers (phones) up to 1” (2.5cm), so no need to worry about other phones reading your hollr link without permission.
The tag only holds a web address to the hollr platform. Once you set up your hollr account, only you decide what information the hollr platform holds, and who to share it with. Your social passwords are never shared with hollr, and your social profiles maintain their security settings. You can always change what links are visible publicly, and with our special Hollr Link mode, even have your hollr directly link to a specific account (e.g. Instagram).
Troubleshooting
- First, make sure the device is compatible by checking THIS list. If it isn’t, it can still access your public link by scanning the hollr pass in your wallet. Click here to learn how. [Link]
- Make sure you touch the tag with the top part of the back of your phone (iPhone) or center of the back of your phone (Android). You might want to move it around since different phones have their sensors in different places. [image]
- hollr tags only work if:
- The phone screen is turned on
- The device has internet access (e.g. turn off airplane mode)
- The flash is off
- The phone’s camera isn’t open
Compatibility
Read about hollr compatibility >
Pro Tips
In order to quickly access your hollr account, you can add an app button for hollr on your home screen. From any mobile browser choose the export option:
And then choose "Add to Home Screen":
Share All mode makes your hollr point at your public profile, which contains all of the links you added. Sometimes, however, you want your hollr to directly point at a specific link, for example your LinkedIn profile or Instagram, which is where Share One mode comes into play. To switch from Share All to Share One mode, one the Home page, just flip the toggle button at the top of the screen:
Hollr supports a very large number of smartphones, but unfortunately, not all phones are yet supported. If you meet someone who has a phone that isn't supported (with, for example, iPhone X or older), the fastest way to share your hollr with them is using Hollr's Apple Pass.
1. First, download your Apple Pass by tapping on the icon at the bottom of your hollr profile
2. The pass will load
3. Tap Add to add the pass to your Apple Wallet
4. Ask the person to meet to open their phone's camera, and have them point at the QR code on you hollr Pass. This would route them to your profile, or to a specific link, based on your settings.
1. Scroll to the bottom of your hollr profile.
2. Tap the Google Wallet icon
3. Save the pass to your Google Wallet.
4. Ask the person to meet to open their phone's camera, and have them point at the QR code on you hollr Pass. This would route them to your profile, or to a specific link, based on your settings.
FAQs
General Questions
Buying and Shipping Questions
Once your hollr is shipped, we will email you your tracking number. For any questions, contact us at support@gethollr.com
Bummer, sorry about that. Send us a quick note to support@gethollr.com and we'll sort it out quickly.
Platform Questions
Go to hollr.id/activate and enter the 9 digit activation code printed on your mailer. If you lost your activation code, send us a note to support@gethollr.com and we'll help you locate it.
When you first activate your tag, we create a hollr account for you and let you add your personal links. You can always login at hollr.id/login and edit your links. If you have any questions, email us at Support@gethollr.com.
Some people want to share many links with people, so we created "Share All" mode. Some people, however, want their tag to link directly to a specific link, like their email, or Instagram (or any other link), so we created "Share One" mode.
Switching modes is easy. Just login to your account, and toggle the switch at the top of the home page.
Your public profile can be accessed through scanning your hollr tag, or the QR code on your Hollr Pass.
You can also choose to have a public link you can share with people. To get a public link, choose a unique Profile ID at the top of your Account Settings Page, and toggle the option to share it publicly. You public link is hollr.id/public_id
Only people who scan your hollr tag can access your public profile. If you choose to share your public profile using a profile ID, people can also access your public profile using hollr.id/public_id.
Custom links can link to ANYTHING. Paste any web link into the custom link box and customize the link name - you can even use emojis! Add links to booking sites, class sign ups, subscription buttons, ANYTHING!
To rearrange your links, just tap and drag on the arrows icon to move your links up or down.
Every time you make a change to your profile we save it, so no need to worry about saving.